Terms & Conditions
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These terms and conditions govern the relationship between you (the “Customer”) and Home Shift TNC (the “Company”) regarding your use of our moving and relocation services. By using our website and services, you confirm that you are at least 18 years old and have the legal capacity to enter into a contract.
Liability and Insurance
At Home Shift TNC, we prioritize the safety and protection of your belongings throughout the moving process. Our company is fully insured, ensuring that you are covered against any potential loss or damage that may occur during your move. However, it is important to note that our liability is limited to the total amount paid for the services rendered.
We highly recommend that customers consider purchasing additional insurance for valuable or fragile items, as this provides extra peace of mind and more comprehensive coverage.
1. Estimates
Home Shift TNC provides estimates based on the information supplied by the Customer. All quotes are non-binding unless explicitly stated as binding.
2. Final Pricing
Final pricing is determined based on the actual services performed, the total weight of items, the distance of the relocation, and any additional services requested. Customers will be notified of any pricing adjustments before the move continues.
3. Accurate Information
The Customer agrees to provide complete and accurate information regarding the move, including details about all items being transported, any special handling needs, and access conditions at both pickup and delivery locations.
4. Accessibility
The Customer must ensure that the premises are accessible on the scheduled moving date and that no obstacles exist that could delay or obstruct the moving process.
Cancellation and Rescheduling Policy
We understand that plans can change unexpectedly, which is why Home Shift TNC offers a flexible cancellation and rescheduling policy. Customers wishing to cancel their move must provide at least 48 hours’ notice to avoid a cancellation fee. If you need to reschedule, please contact us as soon as possible. We will do our best to accommodate your new date based on availability. We appreciate your understanding, as timely communication allows us to manage our schedule efficiently and continue serving all clients with the highest level of service.